Salon Policy & Etiquette


Booking Appointments

Belashful accept bookings via the following methods:

  • Call the salon on 03 9191 7873

  • Text your booking request to 0449 527 055

  • Email your booking request to bronwyn@belashful.com.au

  • Online booking requests via the Belashful online form (click the button below)

A $50 non refundable deposit is required to secure your booking. Your reservation will not be secured until Belashful has received the transfer receipt. 

Any cancellations or changes to the reservation must be communicated with more than 48 hours notice (preferably by text). No shows, late cancellations OR late changes to your appointment with less than 48 hours notice will result in loosing your deposit. Full details can be found under the Cancellation Policy heading at the bottom of this page.


How do I pay my deposit?

When enquiring about booking the appointment, we will attach Belashful's bank details that the $50 deposit will need to be transferred into. Once we have received a copy/screen shot of the transfer receipt, your booking will be secured. The deposit is then taken off your full service total (on the day of your appointment you only have to pay the difference). 


What if I have to reschedule? 

The $50 booking fee will be transferred to your next appointment allowing their has been 48 hours notice. If the appointment has been cancelled or rescheduled with less than 48 hours notice the $50 deposit will not be refunded or transferred to your next appointment. 


Arrival

Please arrive 5 minutes early to your appointment. If you are running late for the appointment please be aware that we may need to shorten your appointment time. If we need to cancel your appointment due to not enough time, your $50 deposit fee will not be refundable. 


Age requirement

The safety of others is important to us here at Belashful therefore we do not allow children or guests under the age of 15 into our salon to accompany parents to their appointments, make bookings or stay in the facility.


Sickness 

We know how excited you must be to receive a full set of lashes or other beauty treatments BUT please give 24 hours notice and do not attend if sick. Please remember you are entering a salon so for the safety of myself, my staff and other clients you will politely be turned away, if you have any form of sickness. Not only does the sickness spread, it affects the quality of your appointment if you are constantly coughing, sneezing or have any other symptoms of sicknesses. 


Treatment Preparation

LASHES

  • For lash appointments please come with no make up (especially no mascara).

SPRAY TANNING

  • To prepare for spray tanning, please exfoliate skin and avoid perfumes and moisturisers on the day of treatment

WAXING

  • Please arrive with clean skin (no moisturiser and preferably no makeup).

  • Antibacterial wipes are provided to freshen up prior to intimate and underarm waxing.

  • If you are sensitive or this is your first time waxing you may like to take a panadol or nurofen 30 minutes prior to your waxing appointment.

MAKEUP

  • For makeup appointments please arrive with a clean fresh face. No makeup.


Cancellation Policy

LASHES, TANNING AND WAXING CANCELLATIONS

  • Here at Belashful we have a strict 48 hour cancellation policy. Your $50 deposit is non refundable but if you are needing to change your appointment we can transfer the deposit to your next appointment if there was 48 hours notice.

  • If you cancel or change your appointment with less than 48 hours notice to a refill appointment a $50 non refundable deposit will need to be paid to secure your future refill.

MAKEUP BOOKING CANCELLATIONS

  • Our cancellation policy for makeup services is 30 days, this relates to half and full day bookings such as makeup or special events.

  • If you cancel or change your appointment with less than 30 days notice to a makeup appointment Belashful reserve the right to retain your initial 50% deposit. A new deposit may need to be paid to secure your future booking.

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No shows will not be rebooked and will no longer be able to have any future appointments here at Belashful.